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Assessment: An Institution-Wide Process to
Improve Student Academic Achievement Assessment
Main Page | Assessment of Student
Learning at the Program Level | Institutional
Assessment
Document Outline and Links:
- Introduction
- Assessment Mission
- Administration of Assessment and Committee Structure
- Assessment Cycle and Timeline
- Assessment Flow Chart
- Assessment Methods
- Classroom
- Courses,Programs, and Disciplines
- Institution
- Responsibilities for Assessment
- Faculty
- Students
- Administrators
- Available Resources and Tools
- Conclusion
ACC Mission Statement: To provide an accessible, responsive learning
environment that facilitates the achievement of educational, professional,
and personal goals by our students and other members of our communities
in an atmosphere that embraces academic excellence, diversity, and
innovation.
Arapahoe Community College's (ACC) vision is "To be an innovative,
learning-centered community college recognized as a vital link in
the economic vitality of the community and as a leader in education."
In order to reach our vision, we are embracing the concept of assessment
as a continuous source of information essential for improving student
learning outcomes, improving our programs, and our teaching and
learning methods and strategies. While there are many similar definitions
of assessment, ACC has chosen the following:
Assessment is an ongoing process aimed at understanding and
improving student learning. It involves making our expectations
explicit and public; setting appropriate criteria and high standards
for learning quality; systematically gathering, analyzing, and interpreting
evidence to determine how well performance matches expectations
and standards; and using the resulting information to document,
explain, and improve performance. When it is embedded effectively
within larger institutional systems, assessment can help us focus
our collective attention, examine our assumptions, and create a
shared academic culture dedicated to assuring and improving the
quality of higher education. (AAHE Bulletin, November, 1995,
p.7)
Assessment Mission
To continuously assess student academic achievement at all levels
in order to support and improve student learning.
Goals:
- 1. To foster an institution-wide view of assessment as a necessary
response to a demand for accountability to an understanding that
assessment is a continuous process and source of information for
instructional improvement.
- Plan and assess institution, program, course and classroom
learning on a continual basis. (See Assessment Flow Chart).
- Support and foster faculty ownership of the assessment process.
- Demonstrate administrative support through the maintenance
of an adequate budget for assessment activities.
- Inform students of the types of and reasons for assessment
activities.
- Integrate assessment strategies in the development of new
courses and programs.
- To respond to accreditation demands, specifically NCA's assessment
criteria, and to State and outside agency assessment/accreditation
criteria.
- a. Review and coordinate ACC's assessment plan with NCA,
state and other agency criteria when appropriate.
- Provide information and resources to programs seeking state
and/or national accreditation.
- To train faculty and staff in assessment processes and serve
as a college-wide resource.
- Recommend, develop, and/or implement faculty and staff assessment
training.
- Send committee members to assessment conferences and workshops.
- To facilitate the feedback of assessment results into institutional,
program, course, and classroom planning.
- Publish minutes of meetings.
- Create and maintain web pages focused on assessment.
- Coordinate assessment activities and feedback with the college's
strategic planning and budget processes.
- To develop, implement, and improve the assessment process.
- Assess and research methods, strategies, and processes for
the purpose of ongoing improvement.
- Share and collaborate on assessment activities and outcomes
both internally and externally.
- Oversee assessment plans, instruments, and data collection.
Administration of Assessment and Committee
Structure
The Assessment Committee is a standing committee that makes recommendations
to the Vice President of Instruction (VPI) concerning ongoing institutional,
program, course, and classroom assessment of student academic achievement.
- Two faculty representatives from each academic division will
have rotating terms.
- Membership is a two-year term.
- To ensure consistency of representation, initially, one
division member will have a two-year term; the second member
will have a three-year term.
- Faculty members of each academic division will vote for their
respective division representatives. Faculty can serve successive
terms based on division vote.
- Representatives from Enrollment Management and Institutional
Research are included in membership.
- The Chair is an additional faculty member appointed by the VPI.
- The chair serves a two-year term.
- The chair can serve successive terms based upon the VPI.
- The chair will receive release time, and/or stipend, each
semester as determined through coordination with the VPI.
Current Assessment Committee
Members
Assessment Cycle and Timeline


The institution and its program assess Student Academic Achievement
on a continuous basis. Outcomes assessment processes and cycles
occur from the classroom to the institution level. In order for
the feedback from assessment to impact budget and the strategic
planning process, the following timeline is followed:
| Assessment Timeline |
| Plan
- Identify goals
- Identify specific objectives for
each goal
|
Fall faculty week through Mid- October |
Assessment workshops offered for faculty and
staff |
Mid-October |
Department Chairs submit Discipline/Program Assessment
Reports to the Assessment Committee. |
| Late October to mid-December |
Assessment Committee reviews Discipline/Program
Reports |
Implement
- Select assessment methods/measures for each objective
- Develop performance criterion for each objective
|
Mid-December |
Assessment Committee returns approved Assessment Reports to department chairs. |
| Mid- December to Spring faculty
week |
Department Chairs and faculty implement assessment
plans. |
| Assessment
- Collect, analyze and interpret data
|
September through May |
Data collection throughout academic year. |
May through August |
Analysis of assessment data by department chairs,
faculty, and institutional research. |
| Report/Revise
- Close the feedback loop
- Report findings to appropriate constituents
- Initiate appropriate changes
|
October |
Departments submit assessment reports to the Assessment Committee. |
October through December |
Feedback to department chairs and faculty.
This time period is critical for inclusion into the Strategic
Planning process. |
| Plan |
Fall faculty week through October |
New assessment cycle begins.
Incorporate revisions from last year.
Considerations/rewards/reports from VPI. |
Assessment Flow Chart
To further ensure that assessment results are reported and incorporated
into the strategic planning and budgeting processes, the reporting
structure is as follows:
Assessment Methods
Learning is assessed using both direct and indirect measures. Direct
assessments are tests, projects, products, papers/theses, exhibitions,
performances, case studies, clinical evaluations, portfolios, interviews,
and oral and written exams. Direct assessments are also called formal
assessments. Indirect assessments are self-report measures such
as surveys (course, program, and institutional levels). These can
include employer, student, and graduate satisfaction.
Classroom
Classroom assessment methods can be formative or summative. Formative
assessments are employed during the course of a learning experience,
as a source of feedback to improve teaching and learning. Examples
include Classroom Assessment Techniques (CATs), Chapter/ Unit assignments
or quizzes, discussion forums, and teacher feedback on work in progress.
Summative Assessments measure what students have learned at the
end of some set of learning activities. An example would be a final
comprehensive exam or project given at the end of a course. The
learning process occurs when the planning and design of classroom
activities result in desired student outcomes. Student learning
activities can include:
- study a text book and other sources of information
- perform course and lab activities
- participate in distributed learning assignments
- demonstrate skills and techniques
- respond to a variety of other-directed activities or assignments.
A faculty member can use classroom assessment techniques (CATs)
to gather feedback about a single lecture/discussion, to examine
the grasp of key concepts and issues of a topic to assess learner
reactions to instructional activities. CATs are formative assessments
used to improve teaching and learning. Feedback from classroom assessment
techniques can impact learning in two important ways. First, when
a faculty member shares results of the CAT with students, that feedback
can assist students in recognizing their strengths and weaknesses
with content knowledge. This will help students develop higher-order
thinking skills, prepare for future topics, and even help them understand
how they learn best. Second, the results of the CATs can
help faculty identify the student's current understanding of the
topic, prepare for upcoming instruction, build upon what students
currently know, and fill in knowledge gaps that can keep a student
from progressing. CATs are brief and adaptable to a variety of learning
environments. CATs can be conducted on a routine basis at the beginning
or ending of class, in labs, internships, and in online classes.
CATs can assist faculty in enhancing student success and improving
academic achievement.
Courses, Programs, and Disciplines
- Capstone course (or experience) - A capstone
course, project, or practical experience integrates the knowledge,
concepts and skills associated with an entire sequence of study
within a discipline or program. The structure and content of a
capstone experience is linked to a discipline/program's goals
and objectives for student learning. Capstone experiences provide
students with a forum to combine various aspects of their program/discipline
experiences. Capstone experiences provide faculty and programs/disciplines
with a forum to assess student academic achievement in a variety
of knowledge and skills based areas by integrating their educational
experiences. Programs using this form of assessment include most
health programs and the law academy.
- Embedded assessments - Assessment practices
embedded within courses generate information about what and how
students are learning within the programs/disciplines. This form
of assessment takes advantage of existing curricular strategies.
Common embedded assessments include student projects, performances,
papers, and questions placed in course assignments. These projects,
papers or questions are intended to assess student outcomes. Embedded
assessments are incorporated into all sections of the particular
course or discipline whether taught by full-time faculty or part-time
instructors. The student work and/or responses are evaluated by
faculty or outside reviewers to determine if students are achieving
the academic goals established by programs. Programs using embedded
examinations include Accounting, Art, English, Interior Design,
and the Paralegal Program.
- Internship Performance - Performance in a real-world
setting is assessed through the use of a rubric. Students are
assessed in their program/discipline specific job skills, knowledge
and in their ability to interact professionally. Examples of programs
using Internship performance assessments include Physical Therapist
Assistant, Nursing, and Medical Laboratory Technology.
- National licensure, certification, or professional examination
- These standardized tests are developed by outside, professional
organization to assess general knowledge in a discipline. Examples
include the Automotive Service Technology exam (ASE), CISCO Certified
Network Associate exam, Law Enforcement Academy exam (POST: Peace
Officer Standard and Training), Mortuary Science National Board
Exam, Registered Nursing exam (NCLEX: National Council Licensing
Examination), as well as many others.
- Portfolio assessment - Portfolios are collections
of student work that exhibit, to both the faculty and student,
the student's progress and achievement in a program or discipline
of study. A portfolio used for assessment purposes can include
research papers and reports, examples of student work, projects,
self-evaluations, journals, case studies, as well as others.
- Pre/Post Testing - This form of assessment
is used to determine what a student has learned. A test or similar
assignment is given at the beginning of a course or program and
a similar test or assignment is given at the end. This form of
assessment is helpful in measuring both cognitive and attitudinal
development.
- Standardized Examinations - There are two types
of standardized tests: norm-referenced and criterion-referenced
examinations. Norm referenced exams describe performance in comparison
to others, while criterion-referenced exams describe student performance
directly and judges that performance by some preset standard.
ACC requires students take a standardized examination upon matriculation,
called the Computerized Placement Test (CPT). The CPT assesses
basic skills and readiness for college education. This helps students
begin course work at the appropriate level, which can improve
student academic success. The CPT assesses reading, writing, and
math and/or algebra skills. Based on the student's performance,
students are advised into classes most appropriate for them. Some
departments, such as Chemistry, use standardized examinations
to assess the ability of students to analyze and solve problems,
understand relationships, and interpret material.
- Surveys and Interviews - Data gathered by these
measures are an indirect assessment of student learning since
they measure satisfaction and impressions of educational experiences
rather than knowledge and skills acquired. However, when combined
with direct measures of learning, indirect assessments can provide
a comprehensive view of means to enhance student academic achievement.
- Graduate surveys - Graduate surveys have
assisted in understanding the educational needs of our students.
Students can provide us with important information about both
our curriculum and CO-curricular activities. Information can
include student insights on educational experiences, what
they like or dislike about different instructional approaches,
impressions about the classroom environment, program equipment
and technology levels, and perceived benefits from student
and instructional support services.
- Employer surveys - Employer surveys provide
useful information about the curriculum, programs, and students
that other forms of assessment cannot provide. Employers provide
information about skill levels of recent graduates, abilities
to communicate effectively verbally and in writing, specific
program competencies, and abilities to utilize current program-specific
technology. Employer surveys help us determine the relevance
of educational experiences and programs.
Institution Please go to the Institutional
Assessment pages for assessments, methods, and results
Responsibilities For Assessment
- Faculty
- Students
- Administration
Responsibility of the Faculty
An important characteristic of an effective assessment program
is that it is "faculty-owned and driven." In essence, this means
that there must be active and ongoing participation in all phases/stages
of assessment. This is important because the curriculum is the under
purview of the faculty. Assigning intended outcomes is a faculty
responsibility; therefore, assessing the curriculum should be as
well. Faculty must also use the results of the assessment data to
strengthen and improve the curriculum and to improve student learning.
Faculty assessment activities include:
- Conduct classroom assessments in order to focus student learning
and implement instructional strategies in support of improving
student learning outcomes.
- Participate in planning and conducting discipline/program assessments
and then collaborate with colleagues to improve discipline/program
outcomes.
- Cooperate with college-wide assessment activities, such as the
CPT, graduate and employer surveys.
- Representation on the Assessment Committee, which leads the
assessment efforts at the college.
Responsibility of the Students
In order for assessment to work, students must be active participants.
Assessment information that directly demonstrates student learning
starts with the students themselves. The basic responsibilities
of our students is to participate in both the direct assessment
activities (tests, products, portfolios, etc.) and indirect assessment
activities ( interviews, surveys, focus groups, etc.). Other roles
that students can assume in assessment are:
- Participate in assessment activities
- Provide feedback and comments on activities
- Facilitate assessment activities by acting as assessors themselves.
(Critiquing class projects and presentations of others students,
group work evaluation, conducting campus surveys, etc.)
Responsibility of the Administration
Responsibility for assessment is college-wide and is shared by
faculty, staff, students, and administration. While the primary
responsibility for assessment of student academic achievement rests
with faculty, administrators play a crucial role in management and
delivery of resources and in the provision of effective responses
to challenges. Administrator responsibilities include:
- Encourage and support outcomes assessment at all levels
- Facilitate faculty, discipline and program changes as designed
by faculty in response to assessment findings
- Encourage cross-division and institution-wide dialogues and
activities supporting assessment efforts
- Strengthen and support curriculum, discipline/program, and student
support services where challenges have been identified through
assessment activities
- Express publicly personal and institutional commitment to assessment
of student learning and use of its results by department chairs
and other academic administrators
- Use of professional development grants and other incentives,
recognition, and rewards for faculty involved in assessment activities
at the departmental, divisional, and institutional level
- Integrate the assessment process into the planning and budgeting
processes of the institution so that academic approved plans for
measuring student learning, costs associated with carrying them
out, and subsequent changes to the academic units wish to test
to determine if they would increase student academic achievement,
are routinely incorporated into academic units' plans and budget
requests.
Available Resources and Tools
ACC supports faculty and staff in building assessment knowledge
and skills. Assessment is a wide-ranging and dynamic process. Assessment
resources can include:
- Assessment Committee - In addition to coordinating assessment
efforts, the members of the Assessment Committee serve as
a resource to the faculty, staff, and students. The assessment
committee coordinates workshops and other activities. Committee
members are also available to work with faculty on a one-to-one
basis to help develop program/discipline assessment plans and
assist with the analysis of assessments, as needed.
- Conferences - ACC supports the Assessment Committee, faculty
and staff to attend professional development conferences and workshops
on assessment when possible.
- Web page - A web presence is available for all college constituents.
This site keeps faculty, staff, students, administrators, and
our community members apprised of our activities and outcomes.
Conclusion
Arapahoe Community College's assessment activities are intended
to produce an ongoing process of assessment of student academic
achievement, reporting results, creating improvements, and evaluating
the effects of improvements. The external impetus for outcomes assessment
comes from NCA and State criteria; the internal impetus is to achieve
ACC's stated purpose, vision, mission, and goals. Improvements in
student learning and outcomes increase the likelihood that alumni
will reach full potential and be better prepared to contribute to
family, community, and world-class professional excellence.
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